Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Furshi ("we", "us", "our") collects, uses, stores and protects your personal information when you visit our website, place an order, or contact us. We only collect what we need to run our store, fulfil your orders, and improve your experience.

1. Who We Are

This website is operated by Furshi. If you have any questions about this policy or your data, you can reach us at:

2. Information We Collect

We collect the following types of personal information:

  • Contact and order details you give us — such as your name, email address, phone number, shipping and billing address.
  • Payment information you enter at checkout, which is processed securely by our payment providers (we do not store full card numbers).
  • Information you send us through contact forms, account sign-ups, or customer support.
  • Technical data collected automatically — such as your IP address, browser type, device information, and the pages you view — through cookies and similar technologies.

3. How We Use Your Information

We use your information to:

  • Process, fulfil, and deliver your orders, and provide order updates and customer support.
  • Manage your account and respond to your enquiries.
  • Improve our website, products, and service through analytics.
  • Send you marketing or promotional messages where you have chosen to receive them (you can opt out at any time).
  • Detect and prevent fraud, and meet our legal obligations.

4. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties who help us run our store — for example, our e-commerce platform (Shopify), payment processors, shipping and fulfilment partners, and analytics or marketing providers. These parties may only use your information to provide their service to us, and we may also disclose information where required by law.

5. Cookies & Tracking

Our site uses cookies and similar technologies (such as pixels and beacons) to keep your cart working, remember your preferences, and understand how the site is used so we can improve it. You can disable or delete cookies through your browser settings, though some parts of the site may not work as well without them.

6. Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. Payments and data are transmitted over encrypted (SSL/HTTPS) connections, and access to personal information is limited to those who need it to do their job. No method of transmission or storage is ever completely secure, but we work to keep your data safe.

7. Your Rights

You can ask us to access, correct, update, or delete the personal information we hold about you, and you can opt out of marketing at any time using the unsubscribe link in our emails or by contacting us. To make a request, email info@furshi.com and we will respond within a reasonable time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page, and significant changes will be posted here. We encourage you to review this page periodically to stay informed about how we protect your information.